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Node – Refund Order

The Refund Order node allows users to automatically initiate a refund for a paid order within a workflow. Both full and partial refunds are supported. This is ideal for rule-based refund scenarios to reduce manual reconciliation, eliminate repetitive tasks, and minimize the risk of missed refunds.

Refunds cannot be processed automatically if the order has already been invoiced.

Workflow Configuration​

  1. Add the Refund Order node to your workflow

  2. Configure the node

  • You can choose between a full refund or a partial refund.
    For partial refunds, if the refund amount exceeds the payment amount, the refund will fail.

  • If the refund fails and "Continue the process" is selected, any subsequent nodes that depend on refund information will receive empty values.

  • To stop the workflow on failure, select "Terminate the process" instead.