Pricing & Billing
Add-on Packages
If your usage exceeds the limits included in your plan (such as users or workflow executions), you can purchase add-on packages to expand capacity.
1 credit is equivalent to RMB 1.
| Add-on Package | Cost |
|---|---|
| User Add-on | 300 credits / user / year |
| Workflow Executions (Upgrade Pack) | 50 credits / 10,000 executions × remaining months |
| Workflow Executions (Monthly Pack) | 10 credits / 1,000 executions (current month) |
| Data Sync Compute (Upgrade Pack) | 50 credits / 100,000 rows × remaining months |
| Data Sync Compute (Monthly Pack) | 10 credits / 10,000 rows (current month) |
| File Uploads Add-on | 20 credits / 1 GB / year (resets on Jan 1 each year) |
| External User Add-on | 5 credits / user / year |
Usage-Based Charges
Charges for services such as SMS, email, and API calls are billed on a pay-as-you-go basis. Make sure your organization has sufficient credits before using these features.
1 credit is equivalent to RMB 1.
| Item | Cost | Description | Charged When |
|---|---|---|---|
| SMS (Mainland China) | 0.05 credits/message | One SMS message is calculated as up to 70 characters. For example, a 110-character message is billed as two SMS messages (0.1 credits). | Sending SMS using the Send SMS workflow node; sending verification codes, invitations, approval results, and other notification SMS messages through the external portal. |
| SMS (International) | 2.3 credits/message | If no international SMS provider is configured, HAP delivers the message on your behalf and charges accordingly. | Sending verification code SMS messages through the external portal or public forms. |
| 0.03 credits / recipient | Charged at 0.03 credits for each recipient, including To and CC recipients. | Send Email nodes in workflows; verification code, invitation, approval notifications, and other emails sent through the External Portal. | |
| PDF File Generation | 0.15 credits / file | workflow Generate PDF Print Record node | |
| OCR | 0.15 credits / file | OCR field | |
| Connection Templates Service Fee | Per request | Pricing varies by API provider | Integration Center |
| AIGC | Pay per use | Pricing varies by AI model and is based on actual input and output token usage. See the AI Model Pricing for details. | AI Agent, AI Generate Text, and AI Generate Data Object nodes in workflows, etc. |
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View Billing History
Organization admins can view billing and usage history in the Billing section of the admin console.
WeCom Integration API Usage Fees
HAP integrates with WeCom through its third-party app development model. Operations such as contact synchronization, message synchronization, and single sign-on (SSO) may incur WeCom API usage fees.
These fees are charged directly by WeCom and are not deducted from your HAP organization's credits. Actual charges depend on WeCom's pricing rules and API usage.
AI Model Pricing
For detailed pricing, see AI Model Pricing.
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