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Create Groups and Start Chats

Both groups and chats support multi-person conversations. Click the "+" button in the Messages sidebar to quickly create a group or start a chat.

1. Groups​

Groups can be classified into organization groups and personal groups.

Organization Groups​

Organization groups are managed by the group creator and organization administrators.
When a member leaves the organization, they are automatically removed from the organization group.

Personal Groups​

Personal groups are managed solely by group admins.
Organization administrators cannot view these groups in the admin console.
If a member leaves the organization, they will not be automatically removed from the personal group.

Once the group type is selected (organization or personal), it cannot be changed.

Official Groups​

If the group is created based on a department, it's recommended to check "Official Group".
Once bound to a department, a verified V badge will appear next to the group name.
New users who join the associated department will be automatically added to this group.

2. Chats​

Click "Start Chat" and use the search and filter tools to locate users:

  • Selecting 1 user will initiate a private chat
  • Selecting 2 or more users will create a new group chat

Temporary chat groups do not appear in the Contacts panel.
Once deleted from your conversation list, they can only be accessed again via Search.