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Contacts

Press the shortcut key E to open the Contacts panel, or open it from the Messages sidebar.

New Friends​

This section shows recommended contacts and users who have sent you friend requests.

App Notifications​

System notifications from various modules, including Post, Task, Calendar, Knowledge, File Transfer Assistant, apps, and workflows.

All Contacts​

Both colleagues and friends are considered contacts.
Only contacts can be messaged, and only contacts will appear when assigning members in other modules.

My Groups​

Displays all groups you’ve joined, including personal groups, organizational groups, and groups from other organizations.
Temporary discussion chats are not shown in the “My Groups” list.

Friends​

Users you’ve mutually added as friends.

How to Add Friends​

  1. Go to "Contacts" > "Add Contact" > "Personal Friends", then search by phone number or email.

    • If the user has already registered, you can directly send a friend request.
    • If not registered, click Invite to send them a registration link. Once they register, you'll automatically become friends.

  2. To add a colleague as a friend, locate them in your Contacts list, click their name, then click Add Friend on their profile.

    • Friendship remains intact even if you or your colleague leaves the organization.

  3. To add external users (non-colleagues) as friends, either start a chat or open their profile, where you’ll be prompted to add them as a friend.

View by Organization​

You can browse colleagues and groups by department.
If the administrator has configured visibility settings, you may only see selected colleagues rather than the full company directory.